SUPPORT

 
  • Direct support is provided only for customers with prepaid update or support.
  • If you require support, please contact NEXTWELL using support@nextwell.com.
  • In order to help us to respond quickly, please use the following form:
 

E-MAIL SUPPORT REQUEST FORM: (» - required items)

» Customer e-mail:
» Product name and version:
 
» Operating system name and version including version of kernel:
 
» Hardware configuration including brand/model, type and number of CPUs, memory, disk space:
 
» Problem summary:
 
» Description of the problem:
(Please provide a detailed description, including any error messages and log information. If possible, describe the steps taken to reproduce the problem.)
 
Other questions or comment: